(12-14-2020, 10:38 AM)oliday30 Wrote: Hi,

The bot worked perfectly until today.
I got the following error message :
"Error verifying professional license key. License issue occured, halting bot.".

My pro license is still valid for 24 days.
What would you suggest to do ?
I deactivated and reactivated my license, but still getting the same error message.

Thank you,

(12-14-2020, 10:41 AM)Erakay Wrote:

(12-14-2020, 10:38 AM)oliday30 Wrote: Hi,

The bot worked perfectly until today.
I got the following error message :
"Error verifying professional license key. License issue occured, halting bot.".

My pro license is still valid for 24 days.
What would you suggest to do ?
I deactivated and reactivated my license, but still getting the same error message.

Thank you,

Send an email to [email protected] with your key and paypal receipt

(12-15-2020, 10:43 AM)oliday30 Wrote:

(12-14-2020, 10:41 AM)Erakay Wrote:

(12-14-2020, 10:38 AM)oliday30 Wrote: Hi,

The bot worked perfectly until today.
I got the following error message :
"Error verifying professional license key. License issue occured, halting bot.".

My pro license is still valid for 24 days.
What would you suggest to do ?
I deactivated and reactivated my license, but still getting the same error message.

Thank you,

Send an email to [email protected] with your key and paypal receipt

Hi,

Although I sent the payment proof and confirmed to your colleagues from [email protected] that I only use one account on one computer with my pro license, I didn't hear from them since yesterday lunch time. I haven't shared the license key neither. I also uninstalled and reinstalled the bot, using the same license key but I still get the same error message. I still had 24 days available from my monthly license and I'd lile to get the bot back.
I asked your colleagues to either send me a temporary license key and/or cancel the current one. 
Could you please investigate on your side and ask your colleagues to reply to my emails ?

Thank you very much.