ClashFarmer Professional 1.18.20, compatible with Clash of Clans December 2018 Update

[Seattle]

If they get services, they are a customer.  Free users are potential customers.  Even if you think this is a community the same logic applies that free users are the ones that "work out the bugs in masses" and paid users get more features.

The point is lost on you apparently how it is blasted everywhere on their main pages:  
"Please note, the FREE version will be always available and updated and it has everything you need for efficient botting."

Also a reference of us being a customer on the "professional pricing page" there is a BUY NOW button.  Not a donate button.

I have bought the 1 month edition to try the bot out and it works for what I want to accomplish (I won't renew), but Erakey and other "staff" (another sign it IS a business model) want to come up with excuses.  I appreciate the work people are doing to make/upgrade/improve the bot, but as you have seen on countless pages, people are confused, upset and leaving your "community" which will eventually lead to no one buying and making this all not worth while.  Hopefully you can appreciate those insights and not be combative with your guests.

So a few options to make it less confusing:  1.  Change the stance on "always free, all the time"   2.  Make it free to everyone even if it is buggy and work out those bugs along the way.  3.  Keep it the same way and hear the complaints from people that have a legit complaint.

I can’t agree more. Hitting the core of the issue. Whoever is paying is absolutely a customer. Donation is a voluntary act, which clearly isn’t the case on CF. People are required to pay a set amount of money to get access to the product, therefore, this is a business selling a product. Paid users are customers. Changing the false advertisement will clear up a lot of confusion and frustration.