Support

Frequently asked questions

Common solutions to common problems. Can't find your answer here? Ask on the forum FAQ thread or email [email protected].

Important guidelines

  • The latest version is ClashFarmer 2.4, compatible with the 2026 Clash of Clans update — download it here.
  • The Clash of Clans game language must be set to English.
  • We support LDPlayer (recommended — fastest and most reliable) and BlueStacks 5.

Setup & compatibility

Which Android emulators does ClashFarmer support?

ClashFarmer works with LDPlayer and BlueStacks 5 (older BlueStacks versions are still detected too). We recommend LDPlayer as the fastest and most reliable option — the bot automatically detects your installed emulators and prefers LDPlayer.

Is ClashFarmer free?

Yes. The free version is available to everyone with no forum registration required. ClashFarmer Professional unlocks all features and supports development — license keys start at $5.99 for 30 days.

Can I run ClashFarmer on Mac, iOS or Android?

No. ClashFarmer runs on Windows PCs only (Windows 7, 8, 8.1, 10 and 11). Your village can come from Android or iOS though — just sign in with your Supercell ID inside the Android emulator.

Does the bot work when my computer is asleep or turned off?

No, the PC must stay on. But you can minimize both the emulator and the bot and turn your screen off — ClashFarmer keeps working in the background at any resolution.

Where is the background mode?

A separate background mode is no longer needed. Simply minimize the emulator and the bot windows and ClashFarmer keeps running.

Safety & anti-ban

Can I get banned for using ClashFarmer?

ClashFarmer features built-in anti-ban technology with humanized behavior, designed to prioritize account safety and reduce the risk of bans. To stay safe, don't run mods or other bots at the same time, and configure time-out hours under the Other tab so the bot takes realistic breaks.

How should I set the time-out hours?

Set breaks that look like a real player's schedule. For example, one break of 7 hours plus another two or three breaks of an hour each. Changing the break hours every few days is also a good idea.

My antivirus says ClashFarmer is suspicious. Is it a virus?

No. The bot takes control of another application (your Android emulator) to play the game, and antivirus heuristics sometimes flag that kind of automation. If the installer is blocked, temporarily disable the antivirus or add an exception.

Troubleshooting

I get an installer error when installing ClashFarmer. What should I do?

Temporarily disable your antivirus and firewall, then try downloading and installing again — ideally with a different browser. If it still fails, ask for help on the ClashFarmer forum.

Error: "Client and server are out of sync" — what should I do?

This is a Clash of Clans server error, not a bot problem. The bot should recover on its own and continue the search or attack.

Error: "ClashFarmer version check error" — what should I do?

A version check error means the bot can't reach our server. It is usually an internet problem — check your connection and make sure you are not using a proxy.

Error: "Could not start the search" — what should I do?

Make sure the Clash of Clans game language is set to English — the bot's image recognition depends on it. Then restart the emulator and the bot.

Why do I get a "personal break" message?

After playing for several hours straight, Clash of Clans forces every player to take a short break. It is a game rule, not a bot issue — the bot recovers and continues after the break.

Why does it take long to find dead bases?

Dead bases are much rarer in higher leagues, so we recommend farming around Silver league. The bot marks a base as dead when its resource collectors are at least half full. The Share Your Settings section on the forum is a great source of proven search settings.

Why does the bot sometimes attack without a full army when "Custom Army" is selected?

To avoid getting stuck in a dead-lock. For example, at 216/220 housing space with 5-space troops still in the training queue, the last slots may never fill. Rather than waiting forever, the bot cuts its small losses and goes searching with the army it already has.

License keys

How do I get my Professional license key after buying?

The license key is sent automatically to your PayPal email within a few minutes of purchase. If it has not arrived after an hour, email [email protected] and attach your PayPal receipt. See pricing for the available plans.

Still stuck?

The community and the team are happy to help.